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Privacy Policy GDPR/AVG (Updated: 19-04-2021)

Welcome to AnalogFX! This Privacy Policy applies to the website analogfx.com and informs you, the user, about how AnalogFX handles your personal data in compliance with the GDPR/AVG regulations. AnalogFX is committed to safeguarding your personal data with the highest level of transparency, security, and integrity. By using our website, you agree to the terms outlined in this Privacy Policy, which AnalogFX may update or modify at any time to remain compliant with current laws and best practices.

1. Personal Data Collected by AnalogFX

At AnalogFX, we collect and store personal data at various points during your interaction with our website. This may include instances where you:

  • Visit our website and navigate through different pages.
  • Create an account, log in, or update your profile.
  • Make a purchase or transaction on analogfx.com.
  • Contact us through forms or support emails.

For users under 16, we request parental or guardian consent for using our website. The types of data we collect include:

  • General Information: Technical data like IP address, browser type, device information, and usage patterns.
  • Personal and Contact Information: Full name, physical address, phone number, and email address.

If you wish to review, update, or delete your data, log in to your account and navigate to the “My Account” section, or reach out to us at support@analogfx.com.

2. Comments

When visitors leave comments on our site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent to assist with spam detection. Additionally, an anonymized string created from your email address (called a hash) may be shared with the Gravatar service to check if you have a profile there. The Gravatar privacy policy is available at Automattic Privacy. Once your comment is approved, your profile picture, if linked to Gravatar, may become visible to the public alongside your comment.

3. Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS), as other visitors can download and access this information. This is particularly important if privacy regarding location data is a concern for you.

4. Cookies and Tracking

AnalogFX uses cookies to enhance the performance and user experience on our website. By accepting cookies, you help us provide a seamless browsing experience tailored to your needs.

  • Google Analytics: We utilize Google Analytics to understand user interactions with our website and improve our content. AnalogFX has a data processing agreement with Google and has taken steps to safeguard your privacy. You may control your cookie preferences or disable them through your browser settings.

For more information on managing cookies, please refer to our [Cookie Policy] or contact us at support@analogfx.com.

5. Purpose of Data Collection at AnalogFX

We collect personal data to:

  • Deliver a seamless and functional website experience.
  • Process orders, manage transactions, and facilitate shipping.
  • Communicate with you regarding orders, updates, promotions, or customer support needs.

AnalogFX is dedicated to using your data only for these specific purposes and in compliance with GDPR/AVG guidelines. We do not share your data with third parties without your explicit consent, except as necessary for processing payments, shipping orders, or other legitimate business functions.

6. Data Security Measures

We prioritize the protection of your personal data and implement secure practices to safeguard it:

  • SSL Encryption: AnalogFX employs Secure Socket Layer (SSL) encryption to ensure the secure transmission of data. This measure protects your data from unauthorized access.
  • Restricted Access: Only authorized personnel and website administrators have access to your personal information, and solely for necessary business functions.

7. Data Retention Policy

AnalogFX retains personal data only as long as it is necessary for legitimate business purposes or as required by law. Here’s how we handle data retention:

  • Comments: If you leave a comment, it and its metadata are stored indefinitely, allowing us to recognize and approve follow-up comments without additional moderation.
  • Account Information: For users with registered accounts, we store profile data indefinitely. Users may view, edit, or delete their data through their profile, except for their username, which is permanent.

For any data retention or deletion requests, contact us at support@analogfx.com.

8. Your Rights Over Your Data

As a user, you have full rights over your personal data:

  • Access and Export: Request an exported file of the personal data we hold about you.
  • Data Deletion: Request the deletion of your personal data, excluding information we must retain for administrative, legal, or security reasons.

AnalogFX is committed to respecting these rights and fulfilling requests in a timely manner. For any data-related inquiries, please contact support@analogfx.com.

9. Data Processing and Third-Party Services

To enhance functionality, we may use third-party services to process data, such as payment processors or shipping services. AnalogFX ensures these third parties adhere to GDPR standards. Additionally, comments from visitors may be screened through automated spam detection services.

10. Contact Information and Updates

Thank you for reviewing our Privacy Policy. AnalogFX may update this policy periodically to reflect new laws, regulations, or business practices. Please check back regularly for updates, as continued use of our site implies acceptance of any revised terms.

For questions or further information about this Privacy Policy, please reach out to us at support@analogfx.com.